Titan Jackets aims to provide high-quality products and customer satisfaction. If you are not fully satisfied with your purchase, you may request a return or exchange under the conditions below.
Return Eligibility
- Returns or exchanges must be requested within 7 days of receiving the order.
- Items must be unused, unworn, unwashed, and returned in original packaging with tags attached.
- Products showing signs of wear, damage, or alteration may not qualify for return or exchange.
Non-Returnable Items
- Customized or personalized products
- Final sale or discounted items
- Products damaged due to customer misuse
Refunds & Exchanges
- Approved refunds will be processed to the original payment method within a few business days.
- Exchange requests are subject to product availability.
- Customers may be responsible for return shipping costs unless the incorrect or damaged item was delivered.
To start a return or exchange request, please contact us through Titan Jackets.